Careers

 
Service Technician  - Sycamore, IL
                                      Kings, IL
                                      Rockford, IL

Position Specifics:
Department:    Service
Reports to:      Service Manager or Service Location Manager
Supervises:     None
Dealer Profile Administration (DPA) Code:   Service Technician
Revenue Generating:  Yes

Purpose: Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities:

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products        

Experience, Education, Skills and Knowledge:

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred

 

Sales Representative - Kings, IL

Position Specifics:
Department:  Sales
Reports to:    Store Manager or Sales Manager
Supervises:    None

Purpose: Sells new and used agricultural and turf equipment to new and existing customers.
 
Responsibilities:

• Represents the company for the sale of machinery to customers in a defined sales area
• Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership
• Monitors competitive activity/products and timely communicates to management, accordingly
• Maintains all customer information in assigned territory for sales management
• Knows and follows a defined sales process
• Maintains assigned company vehicles and equipment
• Assists with the preparation and execution of customer events
• Conducts new equipment field demonstrations
• Monitors trends in customer’s business activities and timely communicates to management
• Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods
• Attends applicable sales training events/seminars
• May maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes

Requirements:

• 1+  years equipment sales experience
• Knowledge of agricultural or turf equipment and farming or operational practices preferred
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to work flexible hours
• Excellent customer relationship skills
• Ability to analyze and interpret basic sales reports
• High School Diploma or equivalent work experience

Integrated Solutions Consultant- Kings, IL

Position Specifics:
Department:    Integrated Solutions
Reports to:      Integrated Solutions Manager
Supervises:     None
Purpose: Provide consulting services, expertise, and training for the sale and support of solutions enabled by the John Deere Precision Ag strategy and other aligned technology and applications. Ensures ongoing Precision Ag mainstreaming and works with all dealership departments to sell and support precision farming products and services.

Responsibilities:

• Coordinates the execution of the dealership’s John Deere Precision Ag strategy
• Develops and executes the plan to ensure ongoing Precision Ag mainstreaming across all departments at the dealership
• Assists in leading the organization in the area of John Deere precision farming products
• Ensures understanding of John Deere Precision Ag solutions in sales, service, parts, and all other departments
• Serves as the internal and external technical specialist for new precision farming products
• Implements the adoption of new technology and product offerings
• Develops and delivers employee and customer training for John Deere Precision Ag solutions and advanced precision farming products
• Provides recommendations of stocking/inventory requirements for solutions enablement
• Provides recommendations on ordering option codes in respect to new technology products
• Provides solutions-based business consulting services to customers (i.e. advising customers on optimizing performance, reducing costs, operation efficiencies, etc.)
• May also support the dealership efforts with third-party providers (Certified Crop Adviser, Ag Service Provider, etc.) and related John Deere businesses

Experience, Education, Skills and Knowledge:

• 1+ years experience in an agriculture-related role
• Dealership sales, service, training, or other related work experience preferred
• Proficient knowledge of electrical and wireless communication systems
• Ability to operate with a solutions approach and identify existing/emerging customer needs
• Ability to use standard desktop applications such as Microsoft Office and internet functions
• Solid organizational, interpersonal, analytical and communication skills
• Ability to work flexible hours and travel to store locations and customers
• Certified Crop Advisor certification or equivalent preferred
• Associates degree in Agronomy, Agriculture Business, or Agriculture Mechanization or equivalent experience required
• Bachelor’s degree in Agronomy, Agriculture Business, or Agriculture Mechanization preferred